Quick Access Shortcuts

Settings | Quick Access Shortcuts

Quick Access Shortcuts are buttons that allow a user to perform an action. These actions are customizable and are typically created to simplify a common action.

Call user shortcut

This option can initiate a new call to a user/number specified or calls can be transferred to the user/number.

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Keyboard Shortcut	Keyboard Shortcut that performs the action.
UPN or PSTN	The user principle name or phone number of the contact.

Open webpage shortcut

This option will open the specified webpage in the browser.

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Keyboard Shortcut	Keyboard Shortcut that performs the action.
Webpage URL	The URL of the webpage that will be opened.

Execute HTTP request shortcut

This option will execute the specified HTTP method to the specified URI. The Headers and Body can also be specified.

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Keyboard Shortcut	Keyboard Shortcut that performs the action.
HTTP Method	The HTTP Method: POST, GET, etc..
URI	URI of the request.
Headers	Headers included in the request.
Body	Body included in the request(optional).

Set audio device shortcut

This option will set the active audio device used in Landis Attendant Console.

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Keyboard Shortcut	Keyboard Shortcut that performs the action.
Microphone	Microphone that will be selected.
Speaker	Speaker that will be selected.

Set (Teams)Presence Shortcut

This option will change the signed in user's Teams presence

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Presence	Teams Presence option that will be selected.
Duration in minutes (optional)	Duration of the Teams presence option that is selected before resetting.