Integration Permissions

Landis Contact Center - Authentication

(Required)

Delegated:

User.Read: Sign in and read user profile

email: View users' email address

Landis Contact Center - Media

(Optional) Required for recording

Delegated:

User.Read: Sign in and read user profile

Application:

Calls.AccessMedia.All: Access media streams in a call as an app

Calls.Initiate.All: Initiate outgoing 1 to 1 calls from the app

Calls.InitiateGroupCall.All: Initiate outgoing group calls from the app

Calls.JoinGroupCall.All: Join group calls and meetings as an app

Calls.JoinGroupCallAsGuest.All: Join group calls and meetings as a guest

OnlineMeeting.Read.All: Read online meeting details

OnlineMeetings.ReadWrite.All: Read and create online meetings

User.Read.All: Read all users' full profiles

Landis Contact Center - Platform

(Required)

Delegated:

User.Read: Sign in and read user profile

Presence.Read.All: Read presence information of all users in your organization

Application:

Calls.AccessMedia.All: Access media streams in a call as an app

Calls.Initiate.All: Initiate outgoing 1 to 1 calls from the app

Calls.InitiateGroupCall.All: Initiate outgoing group calls from the app

Calls.JoinGroupCall.All: Join group calls and meetings as an app

Calls.JoinGroupCallAsGuest.All: Join group calls and meetings as a guest

OnlineMeetings.Read.All: Read online meeting details

OnlineMeetings.ReadWrite.All: Read and create online meetings

User.Read.All: Read all users' full profiles

Landis Contact Center - TeamsConfig

(Optional) Required for creating resource accounts in Landis Contact Center.

Delegated:

Skype and Teams Tenant Admin API: Access Microsoft Teams and Skype for Business data as the signed in user

User.Read: Sign in and read user profile

User.Read.All: Read all users' full profiles

User.ReadWrite.All: Read and write all users' full profiles

Directory.Read.All: Read directory data

Directory.ReadWrite.All: Read and write directory data

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